Delete your Peabud account

It can’t be undone

A deleted account can’t be brought back. If you might want your baby’s history later, export it first: Settings → Export to CSV.

Delete in the app

Open Peabud and go to Settings → Account → Delete account.
Read what will happen to each of your families. The screen names who takes over a family, if anyone.
If you like, export each baby’s entries to a CSV file from the same screen.
Type DELETE in the box, then tap Delete account.

Your phone needs a connection. Peabud first tries to send changes that have not synced, so the entries you logged reach your family; the screen shows how many there are, and any it can’t send are deleted with your account. On an iPhone with Sign in with Apple linked, Apple asks you to confirm once more.

Ask by email, without the app

Email admin@sunnystackhub.com from the email address of your Peabud account, with the subject “Delete my Peabud account”. We only act on a request that comes from that address, and we may reply to check it is really you. We never ask for your password.

We delete the account with the same family rules as the app, and reply to confirm. If nobody can take over one of your families, we write back first (see below).

If you used Sign in with Apple, also remove Peabud from your Apple Account, because we can’t do that from an email: in your Apple Account settings, under Sign in with Apple, choose Peabud and stop using it.

What happens to your family

What deleting your account does to each family you belong to
If you are	What happens
The only member of the family	The family is deleted for good: its babies, all their entries, feed reminders and invite codes.
A caregiver or a viewer, with other members	You leave the family. The family and its entries stay.
The owner, with other members	The longest-standing caregiver who does not already own a family becomes the owner. If there is none, the longest-standing viewer who does not own one does. The app names them. You then leave.
The owner, and every other member already owns a family of their own	Deleting is blocked until you remove the other members or invite someone who can take over, because a person can own only one family. The app tells you this.

What is deleted

Your account: your email address, password, linked Google and Apple sign-ins, and your sessions.
Your place in every family, and your name as the family saw it.
Your record of invite-code attempts.
Any family where you were the only member, with everything in it.
Your family’s data on this phone. Your other phones sign out the next time they connect, and erase their copy; a phone with changes that have not synced keeps them.

What stays

Entries you logged in a family that continues. They are part of the baby’s record, so they stay for the rest of the family. They are no longer linked to any account.
CSV files you exported. They are your own copies, on your phone or wherever you saved them.
Anonymous analytics and crash reports, if you turned them on. They carry no account id, so they can’t be found for one person; they are removed when their retention period ends (see the privacy policy).
Invite codes you made or used keep an id that no longer points to anyone, until the family is deleted.
Entries deleted earlier stay hidden in a family that continues, and go when the family is deleted.
Our emails with you about the request, for up to 24 months, as a record that we did what you asked.
Emails Peabud sent you, such as the link to confirm your email: Resend, which sends them, keeps a copy for 30 days, then deletes it.

How long it takes

In the app: straight away. A few seconds after you tap Delete account, the account is gone. Your other phones sign out within about an hour of being online; a phone that stays offline keeps its copy until it connects.
By email: within 7 days of the request, once we have confirmed it comes from your account’s address.

Questions about deleting your account: admin@sunnystackhub.com.